We at Rain Cloud Business Solutions respect the privacy of our customers and are committed to protecting their personal information. This privacy policy explains how we collect, use, and share customer data through our website www.raincloud.co.bw when purchasing our products and services.

Types of Information Collected:

We may collect personal information such as name, address, email address, and phone number when customers create an account or place an order on our website. We may also collect browsing information such as IP address, browser type, and device information.

How Information is Collected:

We may collect information through cookies, web forms, and other technologies. We may also receive information from third-party service providers such as payment processors and shipping carriers.

Purpose of Collecting Information:

We collect customer information for the purpose of order processing, customer service, and marketing communications.

How Information is Used:

We use customer information to process orders, provide customer support, and improve our website and products. We may also use customer information to send marketing communications such as newsletters and promotional offers.

Sharing of Information:

We may share customer information with third-party service providers such as payment processors and shipping carriers for the purpose of order fulfilment. We may also share customer information with our partners for marketing purposes. We do not sell customer information to third parties.

Security Measures:

We take reasonable measures to protect customer information, including using encryption, firewalls, and access controls. However, no security measures can guarantee 100% security.

Data Retention:

We retain customer information for as long as necessary to fulfil orders and comply with legal requirements. We delete customer information when it is no longer needed.

Customer Rights:

Customers have the right to access, correct, or delete their personal information. Customers can manage their account settings or contact us for assistance.

Contact Information:

For questions or concerns related to privacy, customers can contact us at info@raincloud.co.bw or +(267) 7777 3460.

Updates to Privacy Policy:

We may update this privacy policy from time to time. Customers will be notified of any significant changes through our website or email.